that are using Android Lollipop or above will have this feature. All the phones from manufacturers like Samsung, Moto, HTC, Sony, Lenovo etc. This feature is called Factory Reset Protection (FRP). We investigated the issue and found that this error was coming due to a anti-theft feature which is available in Android 5.1 (Lollipop) and above. Despite a lot of attempts to sign in with his own Gmail account, he did not succeed as the phone will stop right at this error message. To continue sign in with a Google Account that was previously synced on this device”. But when my brother tried to log into the device, the Android operating system flashed an error message “This device was reset. When he received the mobile phone, it was in good physical condition. My brother recently bought a used mobile phone ( Moto E) from an online reseller.
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